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šŸ’³ How to View Transactions and Application Fees

Viewing Transactions in SauceyDirect

  1. Log in and navigate to Reports.

  2. Select the same date range you used in NMI (if you’re comparing reports).

  3. If you have multiple stores under one Green Payment Solutions account:

    • Make sure to check Aggregate all locations at the top filter so the report matches the full set of transactions you pulled from NMI.

  4. Go to Detailed Order Report and click CSV to download the report.

  5. In your CSV file, pay attention to:

    • Column E (Completed Date) → NMI’s Time

    • Column H (Order Status) → NMI’s Status

    • Column I (Customer Name) → NMI’s Customer

    • Column W (Total) → NMI’s Amount


Matching SauceyDirect Application Fees with Your Banking Statement

  1. Use the SauceyDirect Detailed Order Report you just downloaded.

    • šŸ’” Tip: If you have multiple locations, it may be easier to download separate reports per location since fees are charged daily per location.

  2. In the report, sort by:

    • Column AD (Application Fee Settlement Date)

  3. Focus on:

    • Column AA (Application Fee) → This includes:

      • Delivery Fee charged by DSP

      • Tip amount disbursed to DSP

      • Compliance Fee

    • Column AD (Settlement Date) → This is the date the charge appears on your card or bank statement.

  4. Remember:

    • Application fees are charged daily per location.

    • Example:

      • If you had 3 orders under one location and 1 order under another on the same day, they will show as two separate charges on your statement—one for the three orders, and one for the single order.


If you need help reviewing or matching up your reports, feel free to contact our support team — we’re happy to help!

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