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Setup Store Settings

Before you launch, it's important to make sure your store settings are complete. Visit the Merchant Dashboard and find Settings in the left column.

My Account

  • First & Last name

  • Email

  • Change Password

  • Multi-Factor Authentication & Backup Codes

My Store

Store Settings

  • Primary email

    • This is the email address where you will receive account related information

  • Store URL

    • This is the URL to your storefront where customer will order from.

    • Use this for QR Codes and to list on Yelp, Google, Social Media, etc.

  • Shopping settings

    • Pickup & Delivery are both enabled by default.

    • Adjust as needed.

  • Compliance Fee Settings

    • Choose whether you want to absord the $2 compliance fee or pass it on to the customer

  • Delivery Settings

    • Decide whether you will use a delivery service provider or offer delivery with your own in-store drivers

    • Set the delivery range you will serve from your store. This is set at 10 miles by default and can be adjusted anywhere between 5 and 20 miles

  • Delivery Area Map

    • Here you can see the area your store services

  • Delivery Fee Settings

    • You can configure the delivery fee to either pass through to the customer or you can set custom rates based on cart size and distance

Store Appearance

  • Upload your Store Logo

    • Must be a square shape, or close to it.

  • Upload a Header Image

    • Please upload an image with an aspect ratio between 1.5:1 and 3:1

  • Website Theme

    • Choose a colored theme that best suits your store

  • Store Information

    • Check how your store name appears to customers

    • Set the phone number to the store for customers to call for support.

Store Hours

  • Set your store hours for when you are able to accept delivery orders. Make sure to include any expected holiday hours so customers will know when the store is planning to be closed.

    Note: We recommend setting your closing time 30 minutes before your store closes to give time for the driver to arrive.

My Business

Manage your business details and contact information here. There is also a space for you to upload any important business licenses.

Billing

  • Payment Method for Subscription

    • To get started accepting orders, make sure to add your preferred payment method here.

  • Subscription

    • Here you can see the type of plan you're currently enrolled in, your current rate, as well as your renewal date

  • Subscription Invoices

    • You will find any previously billed invoices here, sorted by fee settlement date

Customization

For users enrolled in our Growth or SEO Boost Plans, here you will be able to manage your site's Custom Domain and About Us Page. You can also view your connected sitemaps here.

Users

This is where you are able to invite additional users (Manager, Clerk, Admin) to help manage your store.

My Notifications

  • Notification Email

    • Set a specific email where order notifications can be sent.

  • Notification Phone Numbers

    • Add phone numbers to receive a text/SMS & a phone call notification for incoming orders.

    • We recommend having this enabled for the first few orders to ensure your staff is able to fulfill them.

Marketing Materials

Generate your custom QR code and order materials from our ProShop.

Fraud Management

This is an important tool you can use to detect risky orders, review fraud scores, and block fraudulent customers with confidence

Payouts

This is critical to setup in order to receive payments and publish your store.

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